How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
AliExpress Shopper –
Arrived very well packed and sealed. Very beautiful. I haven’t used it yet, but it seems to have arrived right. In case you let me down, I’ll be back here to leave the prints.
Д***ч –
Very cool stuff
AliExpress Shopper –
As a capacity of 300 ML is more than enough for a good cup of coffee it ensures that it can leave your hot coffee well covered up to 3 hours which is perfect when you are in the office and you are constantly going out to solve situations that arise. When you return your coffee will remain hot.
AliExpress Shopper –
I 100% recommend this product to coffee lovers , it is easy to use on the go, coffee is very smooth and very clean, no need for paper filters.
M***a –
I don’t use it yet, but I loved how it looks, I hope it works just as well, I don’t know if it works with capsules
M***o –
Very good product! I really liked the practicality and flavor of the coffee.
A***h –
Super thing!
M***s –
ok
T***a –
Mto good quality, it was worth it
E***o –
Item of high quality, according to what was exposed in the ad. Delivery was very fast, honest and attentive seller, I am very pleased to negotiate. Looking forward to testing the item and after the test I will make additional comments about the experience. In addition, there is a good impression on the material, of great quality and robust, perfect for those who practice outdoor activities given its portability and ease of graduation in the backpack. I have the impression of very satisfied, even though I have not yet used the item.
V***m –
I liked the product and the practicality. Came well packed now I will test more and come back to talk more.
D***k –
Super
J***a –
Excellent device for preparing bean coffee with medium grinding. Your water vapor pressure management system seems to me a success. Also uses the same octaroma to do so. Is fascinating
E***o –
Quality Cup, vacuum works.
ا***ع –
Very beautiful and well worth the request.
a***r –
U***z –
Very good fast and portable method, generate rich, large-bodied coffee
P***v –
R***a –
Very good quality. At first the torsion was very tight, but with the use it was released and now it can be twisted without so much effort.
F***s –
I***a –
Very good coffe maker
C***r –
Very good
S***a –
Original
f***d –
it takes a lot of effort but the coffee is tasty and the device is easy to clean. the cup keeps the coffee hot for a while and can safely tuck away without worrying it about spilling. need to be careful when opening if there is built up pressure.
O***o –
Bue. Item, as seen in the post, good quality material, as 10 stretch suggestion if the glass came polished which will shine would give the item a plus, I have another octaroma glass and polish the top and everyone at work asks me what brand, where I buy it ect. Looks very attractive.
s***r –
It is very good product 100% recommended
v***r –
I like it, it is compact and it feels of great quality, the coffee is rich and it does not escape any smells and leaks; Since when I wanted a high quality item like this
J***a –
Excellent quality and packaging.
Ðœ***в –
Ðœ***ч –
Everything is great. The seller is sociable, made a discount. The product is well packed. The delivery arrived before the stated date.
O***n –
Arrived all perfectly satisfied with the order
D***i –
Love it!
О***ч –
Quality product!!!!
N***A –
I tried it, it is high quality, I will buy other models, it is out of the ordinary, the design and material is unique thought of the big coffee drinkers, my congratulations to the factory.