How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Timothy Feil –
This bracelet is absolutely charming! What a fantastic discovery! I purchased it as a gift.
Matilda Dooley –
This was a gift, and it’s quite delicate and quite lovely. I would have preferred it to be a bit larger.
Tamara Durgan –
I’m very satisfied with the product.
Jamison Blick –
I appreciate the jewelry’s quality.
Grayson Klocko –
Delicate and exquisite, I’m in love with it.
Zachery Thiel –
The quality is impressive, simple, and beautiful.
Brant Koch –
I’m truly fond of the aesthetic of this bracelet; it’s exceptionally lovely! However, I experienced a situation yesterday where the chain, being incredibly fine with tiny links, somehow became tangled at both ends. I needed assistance to untangle it so I could take it off for the night. Nevertheless, it’s still a great product, and I continue to appreciate it.
Marlon Howe –
It’s both cute and resilient. I’m delighted with my purchase.
Beulah Abbott –
I adore this bracelet; it’s incredibly delicate and cute! The only drawback is that it tends to get tangled easily, but I still have a strong affection for it!
Anahi Thiel –
It’s undeniably beautiful but extremely fragile.
Chester Marvin –
A genuinely dainty bracelet, yet very charming.
Destini Corkery –
Adorable and delicate, I adore this bracelet.
Missouri Becker –
This bracelet exudes elegance with its simple yet versatile design that complements any outfit.
Tina Gutkowski –
I gifted these to my soul sisters for Christmas, and we all adore our bracelets. They’re petite and adjustable, perfect for smaller wrists. However, I wouldn’t recommend them for individuals with thicker wrists.
Vida Swaniawski –
I bought this bracelet for my niece as a Christmas present, and she adored it. It’s exceptionally delicate and exquisitely beautiful—I would definitely purchase it again.
Mya Klein –
The bracelet exceeded my expectations, looking even more beautiful than the photos, and it arrived promptly. I’ve worn it daily since then, and it’s as radiant and pristine as the first day I put it on. Given my rough treatment of jewelry, I initially anticipated it would break within a week. However, after this extended period, I’ve convinced myself that this is truly high-quality jewelry. Thank you!
Bo Corkery –
It’s incredibly charming, and I’ve received numerous compliments on it. While it may seem fragile, I’ve worn it continuously for three days—sleeping and showering included—without any signs of damage.
Graham Deckow –
beautiful, wau wau waaau