How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer –
very good quality
R***v –
Amazing product, fast delivery. Thank you
M***n –
Great massager. Worth all your money. In appearance, the quality of plastic looks cheap, and the quality of the case, but the functional performs 100 percent
S***n –
Expectations were met. Quality is super. Back and legs in the high.
V***v –
OK
K***n –
Super-thing, powerful, quality, relieves crypatura, eliminates muscle pain, the noise is minimal (vibrates well). Thank you store! I did not communicate with the seller. Delivery to Lugan region 2 weeks.
A***e –
Works excellent good quality Within 10 days delivered Battery will beat last Definitely recommended
Customer –
Delivered quickly and without damage. There are no complaints about quality and configuration, everything corresponds to the description. You can buy from this store. Especially if you do not forget to place an order through cashback, like me. Together with the receipt of the goods, I returned some of the money back to the card (in my case-private). Copy to the address bar of the browser: Http: payback.ua z5exh Use it.
S***s –
Very quickly delivered to the Postmate, everything works, a good thing, there is a smell of plastic, I think it will fade.
R***a –
Great product. Well packed and protected. Working perfectly. Arrived in 21 days. Live in Fortress (CE). Recommend!
V***v –
Alien before the pochtomat and in 3 days of damage there is no dolbit well like everything is in order
D***v –
Sufficiently powerful, the charge is enough for a long time, quickly charges, different nozzles allow you to work out different zones. Bought on the recommendation of friends, an excellent massager. Well relax and gets the deepest layers of the Cape. Worth your money.
A***a –
Delivery is quite fast to the store, tried, works well, came with full charge, all whole
A***s –
Shows Ball perfectly meets material 1…
T***s –
The store is parabens, very good. Arrived before 30 days, impressed, full.
A***v –
I take not the first time. All norms. The quality is excellent. Track tracked. Recommend.
K***a –
Device excellent! Really! Suitable for a lot of parts body, there are lots of speeds, fit well for those who שיושב lots of work (zone shoulders-back), and who’s common sense today on the legs (leg muscles). Bought well as gift-only welcome. Really strongly recommended