Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
R***V –
In appearance, everything is super, I think I’ll order more. To the store Thank you very much!
Customer –
fits everything but when it first comes it’s all wrinkled and eeird
A*** –
Yes the product comes folded and can be hard to keep it unfolded. I found a trick to open it up a little, just put it in the dryer for a few minutes. The heat helps reduce the creases and wrinkles just like an iron would on a shirt. See the result in my picture! As for the delivery time, it was 6 days instead of 5 for me. Overall the product is pretty good, though I wish they didn’t package it folded so we don’t have a hard time trying to unfold and keep it open.
С***а –
The product is not an ear, tsiliy, through the Moscow region. Dear Seller TA Ali☺️
L***a –
Is the second purchase I make Perfect for guarding socks, underwear, panties. Organize drawers
P***i –
Product exactly as per description. I haven’t started using it yet, but it seems to have a pretty tough seam.
A***s –
Great! Conform to the photo, perfect for storing baby’s bodysuits and pants. Delivery sooner than expected
B***r –
Such a useful thing! Definitely buy it! Now my clothing are organized, thank you store
R***r –
Made neatly, the material is quality. I got it very quickly, before the deadline. It’s OK))
K***y –
The parcel arrived quickly. The product itself has just been unforged, but it looks nothing like that.
2***r –
Quality of norms. Convenient to store things. Acquisition is enough.
Т***а –
Whole organizers, thick mesh, will last for a long timeSatisfied with the purchase❤
K***v –
Good stuff. Everything came in different parcels. My girls are happy.
Customer –
Very nice shopping. All sutures are even, the grid is relatively dense, even at the bottom there is, although in others they save and do not make it. Recommend. I will order more from this store.
M***é –
Not very stable but practical and for the price does the job very well
Customer –
the product arrived without any problems. nicely folded laundry. great thing.
M***r –
With his task copes. I liked everything. Delivery was about a month.
Customer –
Ordered white-came beige, until I loaded the underwear, say, convenient or not, I can not
5***r –
Delivered to postomat. Color white, packed well, clean and no 3rd party smell. In the parcel there were 2 PCs as ordered. I’m happy with this find, and then everywhere they sell one and from 150₽ I’m waiting for the rest)
4***r –
It’s not probably convenient. You can take with you on trips, does not take up space at all. Now I have a complete order in the box) Thank you very much the store for the fast delivery!