How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
C***o –
Exelente arrived very well and functional
I***r –
Excellent Product, I am satisfied, thanks to the seller for the fast delivery and the quality is worth the money
C***l –
very good, amazing
P***s –
The mask is very cool and it works perfectly, it is very easy to use only downloads the app you turn it on and that’s it.
G***s –
excellent
6***r –
Arrived in 6 days super fast, it comes with battery, charging by C connector, you can link to an app, it’s scary especially for Halloween
L***o –
A mask show👌💯🙏😻😇Everything perfect.
m***e –
Very good effect, no vision gene in the dark, recognized very easily by the smart phone.
Rendering of the faces and mask means of the has the size of the diodes and the holes of the eyes.
N***a –
Perfect for the cosplay I’m doing!!
A***r –
Very good good quality recommend
U***s –
The mask is excellent, the images when taking photos are not so good but the rest is excellent👌🏻
C***o –
Very beautiful mask, the screen looks quality, it brings many functions and the application allows you to do many things like premature to the rhythm of the music of the environment or the cell phone, post messages or display custom images. Quality product.
AliExpress Shopper –
Cool mask, good quality and easy application. Kids love it and this will be used a lot during Halloween and Carnaval season 😉
AliExpress Shopper –
Very good product I loved and a good price I recommend it widely for parties and meetings
a***a –
Excellent product, has many options, I recommend the seller. I would like to know where I can download more movements and images.
f***n –
The product is as described, how long it will take to see, fast shipping, inside the battery, all the diodes are glowing
m***n –
Love it
f***r –
I arrive very fast box as you see a little dented pwro the product without problem,
J***s –
Hello, order received in 6 days only in France. No extra charge the package arrived in perfect condition the mask works perfectly. The application is super easy to use. My son is very happy thanks to you.
R***o –
Really really cool, I’m super happy with it. I can now create any mask I want. Quality is better than I expected .. It works with sending a photo, I did not find drawing yourself in the app, but you can always scan a drawing you made and use it for this.
P***a –
Very cool and versatile mask! I really did it.
n***r –
The mask is super, as described, works through the app and without, arrived after 12 days, no damage, packed normally. Thanks to the seller, you can easily order in this store. Joy No limit
r***v –
Fast shipping and delivery, 12 days in the Dnieper, children like the mask, installed and sorted it out without problems.