How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
T***n –
Came the order for 1 month and 2 days. I thought it would be denser.
A***v –
To Gorno-Altaisk in 29 days. Slightly carelessly stitched, threads stick out.
Customer –
For the price is fine, the fabric is thin, there was only one inconvenience came badly cooked
O***a –
Thank you! Shop recommend!!!
I***a –
Everything corresponds, what I was looking for, without any windows that constantly tear, here they are not, the sizes correspond, fit into the box for linen perfectly
L***z –
Good product, cheap. To use twice a year, take out and save winter Nordic.
2***r –
Norms
O***r –
just like the picture arrived nicely packed there no smell
D***z –
All right, the only thing in the picture looks white but it’s a clear beig. The exact size for what you wanted. Thank you very much.
M***m –
As they describe it, it is very good for the price it assumes
M***z –
Very manageable, I think a lot of clothes will come in
O***r –
The bag arrived within the specified time, packed well, as described. recommend)
T***o –
I recommend, in Ukraine, in Ukraine, Acts of the store do not run through Poila-therorista, this seller runs through Ukraine, on a street view.
V***o –
Fast shipping and product equal to description. Good size, though you need something on your corners to hold yourself. Satisfied with the purchase.
M***e –
Very satisfied thanks
S***v –
Even exceeded expectations. Good quality, zipper with two “runners”, handles on the sides, transparent small window on one side. Twice as cheap as we have at the same quality. It’s been a couple of weeks. I highly recommend, I’m delighted.
Ю***а –
Super! Fully as described. Found what I was looking for-size and price. Convenient storage of things. Thank you!
D***v –
The clothes storage bag is great, three weeks delivery is great
Г***а –
Thank you, so I received the third. Now we have to use it.
E***a –
Very quickly came, but the touch is very thin, I do not know how to keep the shape