How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Kristine Cohen –
The craftsmanship is exquisite, though it’s a bit too large for my fully grown 5-1/2 lbs fur baby. Your product’s beauty is undeniable!
James Barnes –
Impressed with the product, I ordered one for each of my dogs. They appreciate the non-overhead design, and even our vet took notice!
Jill Cook –
Perfect fit for my medium-breed dog, the size L is just right and he seems to love it!
Adam Cohen –
Fast delivery and the size S fits my 1.9 kg Chi perfectly.
Teresa West –
Chic harness, delivered swiftly, and the sizing was spot-on.
Pamela Lee –
Simply amazing!
Adam Chang –
Ideal for my 1.3 kg Chihuahua, the XS is slightly large but works wonderfully.
Michael Spencer –
Both my pet and I are thrilled; the harness fits well, though I prefer using a different leash.
Elizabeth Murray –
Quality is good, and size S suits my Yorkshire terrier perfectly.
Jennifer Davis –
Quick delivery, quality is top-notch. The size S fits my 3-month-old Spitz with room to grow.
Tina Richardson –
My dog outshines those in the ads, quality is great, and delivery was prompt.
Matthew White –
Happy with the harness, just adjusting to find the perfect fit for comfort.
Chelsea Shaw –
The reflective feature of this harness is excellent for night walks with my puppy.
Ronald Navarro –
They look excellent on my dogs.
Alexis Hill –
Adored the pink color, but it was too small. Will reorder a medium size soon.
Jennifer Hill –
Finally found a harness that doesn’t choke Ollie, love it.
Sean Gray –
Buddy looks handsome and secure in his lovely new set.
Leslie Diaz –
Ordered various items, all surpassing pet store quality. Will continue to shop here.
Anthony Vega –
Awesome, thank you!
Katherine Baxter –
These harnesses are great in quality and functionality.
Lisa Ramirez –
Fits perfectly and the pink color is just right, easy to put on.
Elijah Williams –
Quality and sizing are accurate, making both me and my Chihuahua happy.
Jasmine Ramos –
Puppy loves it and enjoys walks more now.
Melissa Hernandez –
Everything ordered has been amazing, fits well, and easy to clean. Excited for more orders.
Susan Norton –
Extremely satisfied with the weight and control it offers my pets.
Scott Kennedy –
Great items, well-made, mediums fit my 18-19lbs dog perfectly.
Joseph Jones –
The advertisement rings true, it’s perfect.
Robin Thomas –
Too big for my kitty, but will donate to those in need.
Jordan Franklin –
Love it!
Paul Williams –
It looks amazing.
Lisa Martin –
The harness is cool, soft, and adjustable. Took XS for my Yorkie puppy.
Jennifer White –
Nice harness.
Emily Knox –
Very satisfied with the product, shipping was fast and quality is top-notch.
Alicia Ward –
Good quality, size XS is perfect for my small dog. Highly recommend.
Valerie Eaton –
Quality is great, but should’ve checked the size chart first.
Jennifer Moore –
Size S is just right for my 7-month-old sphynx cat.
Jacob Arroyo –
Loved it, and it arrived very quickly.
Anthony Ramirez –
XS is perfect for my Pomeranian puppy, now ordering for my Chihuahua.
Lisa Lee –
Harnesses are great, leashes not so much due to twisting.
Zachary Jacobs –
The harness fits beautifully, unlike the other one I ordered.
Rebecca Blankenship –
Very cool harness, soft, well-made, and no smell.
Raymond Kim –
Bright, soft harness, definitely a repurchase.
Connie Humphrey –
Size M is perfect and the material quality is impressive.
Harry Bates –
Ordered size M for my 3.4 kg York, it has reflective strips.
John Erickson –
Size S is a perfect fit for my 2.5 kg, 15-week-old kitten.
Margaret Gonzales –
Size S fits my 2 kg Yorkie just right, with a 29 chest girth.
Michele Singh –
The harnesses seem to be very high quality.
Stephen Burton –
I couldn’t be more thrilled with this reflective harness! It’s been a game-changer for our evening walks, giving me peace of mind with its enhanced visibility. The no-pull design has gently corrected my pup’s walking, making our strolls much more enjoyable. The adjustable straps provide a custom fit, ensuring he’s comfortable and not anxious. Plus, the sturdy buckle and unbreakable ring add an extra level of security. It’s clear this harness is made with love, reflecting the care I feel for my furry friend.
Ariel Campbell –
Finally, a harness that understands dogs! The reflective straps light up our night walks, making sure my dog is safe and seen. What I love most is the supreme comfort it offers; the sponge-lined interior prevents any rubbing or discomfort, and the breathable fabric means my dog stays cool. The durable release buckle and stainless steel ring are top-notch, adding durability to this stylish piece. It’s not just a harness; it’s a commitment to my dog’s well-being and style!
Joseph Foley –
From the first time I secured this reflective harness around my dog, I knew we had found our perfect match. The adjustable straps fit him like a glove, and the non-elastic material means it will last for years to come. Night walks have become safer thanks to the brilliant reflective detailing, and I’ve noticed a significant change in his walking behavior with the no-pull feature. The harness combines functionality with luxury, making it the ultimate accessory for any discerning pet owner looking to provide the best for their canine companion.