How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
M***n –
My daughter bought it for me.I was pleasantly surprised with the quality and the sterling silver charm so cute. The start of a great jewelry collection!
T***s –
Recommend!! Works wonderfully. Me and my girlfriend absolutely love them.
A***a –
Loved the idea of the bracelet. The magnet did catch on something and fell off, so you will need to be careful.
S***e –
I purchased these beautiful pieces for my girl for her birthday,It arrived on time, and look just as it is pictured. She wears it every day. She gets many compliments and I just love it so much.
B***n –
Very suitable for my favorite person. It maintains and represents our feelings for many years. Although we are located in different places, we never seem to be separated.
K***y –
I absolutely love these. One of the knots did end up coming undone when I tried to tighten it onto my wrist but I was able to fix it. Would definitely order again.
E***h –
Honestly love this purchase. they are super cute and comfy to wear the meaning behind them is even better and they connect when next to each other without having to do anything!!
A***n –
Delivered in a beautiful box with a velvet bag for each, hubby loves his and the ladies one is very nice too, as for the medicinal claims will have to wait and see
H***y –
A good quality bracelet…..bought it for my husband who really likes it. The clasp seems so soft that you might think it would fall off easily – but not at all! Very pleased 😊
O***r –
Very good product. Arrived quickly in the post, packaged beautifully. Came with two separate pull cord velvet bracelet bags and two of these lovely bracelets! Myself and my girlfriend loved these
S***a –
Arrived on time. Simple but good. Magnetic clasp appears to be strong which is not always the case with these types of clasp. Longer than realised and therefore had to tie a couple of knots but looks good and son loves it.
J***r –
It looks good. As a large size, I hope this bracelet will fit-big enough, indeed, I can remove the link, but the bracelet is not tight. I noticed that the constant wrist pain has improved. Nothing can reverse the passage of time, but it can relieve symptoms well.
A***a –
Great bracelets for the price! In such a beautiful box. Very pretty. Good quality products and excellent customer service should be acknowledged. Had on a few weeks now and still look as good as the day we put them on.Bought it as a gift for my bf and I and he loves it. Thank you so much for a superb gift- I am one happy customer and will purchase with you again soon.
T***l –
The overall quality is fine but the durability and strength of the material is somewhat of a concern as I only had this a short time before it became somewhat flimsy leading to my not wanting to wear it for fear of it breaking.
C***s –
Very well made! Super cute and is adjustable to fit. Really liked it
T***m –
Love the product me and my boyfriend live for from each other so it’s just a reminder of him .
R****r –
They came out so well and I’m excited to give it to my gf
M***w –
My bracelet just came and my boyfriend love it, the quality is far more intense than I had imagined. and its rope seems to be well made and very comfortable. magnetic bracelets are the cool and cute. at this price, I’m going to buy another one.
V***a –
It’s a Lovely bracelet
R***l –
I love these bracelets, especially the concept of it. My partner realized her magnet was gone, it’s only downfall of this bracelet it can come off…but I still ordered another, this time we plan to put a tape over the magnet when we’re apart that we won’t lose it.
A****n –
These are the perfect gift and they are such great quality!!! I got them for my boyfriend and I and I absolutely love them!
M***w –
Just as described and arrived on time
E***n –
Very sweet product that nearly brought my boyfriend to tears. The knots could be a little stronger, though–one of mine came undone on the first wear.
A***a –
My BF and I love it as a cute reminder when we’re away. Highly recommend for long distance couples 🙂
B***a –
Purchased for my sixteen-year-old daughter and she absolutely loves them. They fit perfectly and go with anything.
M***e –
Honestly love this purchase. they are super cute and comfy to wear the meaning behind them is even better and they connect when next to each other without having to do anything!!
O***r –
I love these bracelets, especially the concept of it. My partner realized her magnet was gone, it’s only downfall of this bracelet it can come off…but I still ordered another, this time we plan to put a tape over the magnet when we’re apart that we won’t lose it.
E***n –
My boyfriend loved it I completely suggested getting this for your loved one
B***y –
Love it. Item as described. It met my expectations.
D***l –
Such a cute simple couple bracelet. The size is adjustable and it’s super comfy. I even swim with it on and have no issues. It does stick to everything magnetic, but I find it kinda fun!
T***s –
I’m super excited to give my wife this for Christmas. It comes with a nice bag and gift card. I put mine on and it fits nicely, its adjustable for any wrist and looks awesome. The Magnet is nice and strong, its not going to stick you to any fridge or anything but looks like it will connect right up to it peer when close, which is exactly what I was hoping.
S***a –
Cute bracelet, good price.
M***w –
It was a really cool idea but low quality, the magnet came off within a week, granted I was floating a river and doing all sorts of crazy stuff so I honestly wasn’t expecting it to hold up.
G***e –
Surprised a friend with this on his birthday. The magnets are strong and it is a great meaningful inexpensive gift. Recommended!
W***m –
Super cute. Easy to make bigger or smaller
R***l –
It is a good product but, the magnet is not that strong and the second day I had it my boyfriends magnet fell out. we superglued it and it was fine and also after we did that the magnet was stronger
A***a –
excellent! Quality as the description. Everyone is happy. Recommend!
M***w –
Magnet is strong. Bracelet is good quality. The paint inside arrived faded already. Shipped really fast. Comes untied easily and can be difficult to take on and off.
G***r –
Very good bracelets, got them for me and my girlfriend, she loves it and they look nice too, and add a little spice to holding hands.
A***n –
Purchases like this are remembered for quite a long time. Happy with the deal, will come again in no time at all
A***r –
excellent product! no problems with delivery. color is exactly that I needed. thank you 🙂