How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
D***L –
Very good massager. Came for 6 days to Mogilev (Belarus)
C***i –
Product purchased in 11/11 and was delivered on 30/11 (Sao Paulo, SP). Had no tax. Even with the product being shipped from China, the package arrived in perfect condition. The product works as advertised.
V***y –
Hello, the goods correspond to the description, the quality is excellent, sending and delivery by fast new mail (Courier). The kit includes: massager, instruction, charger for euro sockets, warranty card, 2 boxes, 6 nozzles. The motor is powerful, the battery holds for a long time 3-4 hours, charges within 1 hour. This massager is perfect for home use, athletes, masseurs. I recommend you this store and massager. Thank you!
A***v –
Delivered quickly!! Product at first glance very high quality, I recommend))
E***a –
It’s super. Prishol in excellent condition. The store sent the goods very quickly. Works well. Brought straight home, I recommend the store and the seller Thank you very much for the product.
S***v –
Delivery from Russia to Russia of the day 4 approximately. The thing is quality, good. 24 volts written. The battery seems not removable. Urval at a very good discount with the use of heaps of coupons for 65 $ in general was lucky.
Customer –
The goods came in 9 days. Well packed. Powerful, works perfectly.
Customer –
Quite liked the product has high quality
A***r –
Apparently arrived all right, because not tested. But the product is sturdy and has excellent quality.
S***v –
Everything is as always, wonderful. I buy relatives and friends. It came quickly. Everything works. Health and prosperity of the company! Thank u!
J***s –
Very good massager. Very tasty. The pressure is strong, the battery is good and it looks chunky.
A***G –
It’s okay. Delivered to doors in 5 days
A***v –
I chose a massager on the recommendation of a specialist. Ordered at a discount (promotional code, coupons and coins). Shipping in one day. Delivery from Russia about 7 days to Postamat near home. The box is whole (it would be possible and a gift, but took for the house). The massager itself is excellent. I did not expect that there will be such powerful movements, it will be necessary to get a little used to it. Recommend!
Y***e –
Shipping incredibly fast. Machine rope data when the display is good, mechanical massage tool really terrific.
F***o –
Extreme quality gun. Very sturdy and well built. Comes with battery and durability is excellent. Tested all the tips and works very well. Brasil staff, buy in version plug UE to come in standard plug Brazilian. Very attentive and took all my questions. Ordered declare $19 in box and complied with the combined. Not taxed. Arrived very fast sp. Only 16 calendar days after the date of purchase. Recommend the product and the store.
F***o –
ótima qualidade, cabo bem emborrachado
N***z –
Shipping in 24h Reliable equipment, neatly packed
M***v –
Gun gun fire. Made soundly, penetrates deeply. Quiet.
Customer –
I’m very satisfied!