How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
W***o –
Arrived on schedule she seems to be very strong!!
C***a –
good
К***а –
J***R –
excelente
E***K –
N***z –
N***z –
AliExpress Shopper –
This product is excellent I recommend it
R***o –
Product apparently complies with what has been described. I haven’t tried it yet. Good price, good quality and fast delivery.
Л*** –
Came to Moscow in 27 days, excellent lights, bright, there are many modes. Charge from tube-C, which is a plus
R***k –
d***a –
Good set of lights, don’t expect the light to be too strong. Regarding the quality of materials I have no complaints, they look and feel excellent quality. The battery lasts at least 4 hours without problems (I have not done a timed test).
s***o –
Excellent product!
a***a –
The lantern as a whole shines brightly, but its attachment to the bike is terrible.
It is impossible to choose the angle of inclination and in order for the lantern to shine under the wheels, you need to find an ideal plane on the bike.
Since the steering wheel has bends, it is difficult to do this.
D***a –
Excellent Product powerful light and I still don’t even charge it for days already using it
M***s –
Arrived charged. Having worked at the maximum mode from 15:15 to 16:00, the lantern did not dim, but warmed up. It is very small and bright. The box from it can even fit in a small woman’s handbag.
Really, it seems to me that the strap is short.
E***a –
Just fire!!! Everything is fine, the lights came charged, all modes work, they are packed perfectly, everything is in bags, a box and instructions are even there. Definitely recommend.
U***r –
awesome light
v***z –
In strobe mode they are great to have an auxiliary lamp or emergency, they are tested with natural light and so they look great
K***w –
seller very friendly . lights are light in weight and very bright . it is able to chose flashing mode and brightness . it mount well with the holder . hence don’t need to remove the rubber strap . strongly recommend .
A***s –
p***o –
Came well packed, not tested yet, but it seems to be very good
T***a –