How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
S**d –
Looks like real gold, it’s heavy, the clasp is good, the crystals are clear.
H***l –
Looks pretty good, tough time figuring out how the clasp opens up though
H****t –
It does look nice no doubt, but there are two things I don’t like. The color it’s way too yellowish to me. The bracelet itself is too light so sometimes it gets a bit stiff and hard to put on.
G******n –
This chain is definitely amazing, high quality and a head turner, you will get a lot of compliments wherever you go, highly recommend it, thank you for making such an awesome product!
A**m –
I bought this because I wanted the look of the expensive Cuban link chains that the celebrities wear. I wasn’t expecting it to look so real! When I first opened the package, I noticed how heavy it was. It is not made out of that cheap plastic that costume jewelry is made of. It feels like metal. The “diamonds” look real in the light. You should buy this!
M***n –
This chain is my absolute favorite. All the stones are individually set and it just sparkles in the light. I would recommend this bracelet to anyone who wants an authentic looking chain but doesn’t want to pay the thousands of dollars for a real diamond Cuban chain.
J*****n –
This bracelet is super nice! What I like the most is that the stones are very well set. It’s not super dazzling in regular lighting but on fire in the light. Size of the stones make it more believable. It is not heavy but not flimsy like others. Clasp is very nicely made and overall it looks amazing. Definitely big for a female small wrist. I’d like to see it in a smaller size. I definitely recommend this type of bracelet because it states that it’s made of golden-toned brass which I think is the key. Hoping it holds true to no tarnish description. Good value & fast shipping.
K**a –
The sparkle is amazing…
A********o –
Looks just like the picture!
A****n –
Very well made. I love that kind of stuff.
H***s –
Seems cheap but looks lit… Hope it holds up!
M****n –
Great bracelet, I love it! My wife got it for me.
T***r –
Just buy it!! It is beautiful and sooooo sparky. I LOVE IT!
D****n –
I liked how it shines in the sun but the color faded away so fast!
K*******r –
Beautifully made, it looks great! Got so many compliments.