How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Ivah Tillman –
Love my bracelet beautiful lightweight great price
Clara Sawayn –
Bracelet Super!!! Duge garniy! I recommend it, good metal!
Jermey Lind –
This makes for an adorable gift idea, given to my son’s girlfriend. The price was fantastic, but it’s on the smaller side.
Soledad Fisher –
It’s a charming little bracelet, exceptionally pretty.
Lizzie Hermann –
This was a lovely and high-quality gift from my husband for my birthday. 🙂
Victoria Koch –
It’s a lovely first bracelet for a 9-year-old girl, complete with adorable little hearts. She adored it!
Adan Hermiston –
It’s somewhat more petite than I initially anticipated, but it possesses a certain charm.
Oscar Schoen –
It fits well, and it’s very delicate. I hope it stands the test of time. It’s exceptionally pretty.
Helen Gottlieb –
I purchased this as a birthday gift for a friend, and she was thrilled with it. It arrived beautifully packaged.
Nelda Purdy –
It’s petite but cute. If you have larger hands like mine, it might not be what you’re looking for.
Kristian Lakin –
This bracelet is very feminine and sweet. It appears delicate but is surprisingly sturdy. I wish it were slightly larger, but I still adore it.
Mark Wiza –
This bracelet is dainty and charming, with an appearance that belies its affordability. I’ve worn it almost daily for two months, and there are no signs of wear or tarnishing; the clasp remains strong.
Lance Herzog –
It’s pretty, dainty, and has shown no signs of tarnishing so far. I bought one for myself and one for my daughter for Christmas, and we both adore them.
Green Ziemann –
This bracelet has found a new home on my right wrist! I was thrilled to receive it and even more delighted when I saw it in person. It’s exceptionally pretty and carries sentimental value. It doesn’t come across as delicate or cheap at all. I’ve worn it while showering, and it remains as beautiful as the day I acquired it. I’m truly in love with it!
Frederique Dickinson –
I treated myself to this bracelet for Mother’s Day after reading a review that mentioned it endured a year of use, including in the shower, and still looked as good as new. I can confirm that it doesn’t tarnish from exposure to water, whether from the pool, shower, or washing dishes, and it has yet to break!
Ignacio Ward –
Heromosa
Magdalena Skiles –
I have a deep affection for this bracelet! It has a substantial weight to it and doesn’t feel or appear cheap. The quality is fantastic! It’s stamped with S925 on both the medallion at the end of the extender and the clasp itself. It’s very comfortable to wear and doesn’t snag on my sweaters.
Eloise Reinger –
Very nice bracelet. I’m happy
Maida Yundt –
cuteeeeee
Robyn Reichel –
Upon receiving the bracelet, I was pleasantly surprised to find it even more beautiful in person. I plan to order more for my daughters-in-law and a dear friend, as I believe they will adore it as much as I do.
Milan Champlin –
Lightweight and durable. I’ve worn this bracelet everyday since I got it and it still shines, even after being in salt water.