How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
AliExpress Shopper –
Base is thicker than suggested in description. Prefer a more natural lash.
AliExpress Shopper –
I haven’t used them yet, I got 10,12, & 14. I’ll put another review when I try them.
A***t –
What I loved most about these DIY lash clusters was the softness of the lashes. They looked and felt incredibly natural, seamlessly blending in with my own lashes. They didn’t have that overly dramatic and fake appearance that some false lashes tend to have. Instead, they enhanced my natural beauty and gave me the perfect amount of volume and length.
The longevity of these lash clusters also impressed me. They stayed in place throughout the day without any issues, even through activities like exercising and sweating. I didn’t experience any lifting or falling off, which is a common problem with some false lashes.
Overall, I highly recommend the soft and natural DIY lash clusters to anyone who wants to achieve a subtle yet stunning lash look. They are easy to apply, comfortable to wear, and provide a soft and natural appearance. Give them a try, and I’m confident you’ll fall in love with them just like I did!
AliExpress Shopper –
Beautiful
a***z –
10/10
A***t –
I haven’t tried them yet, but they look beautiful!! Thank you seller💗
A***t –
It came to Me in good condition, I love them!❤️
AliExpress Shopper –
I got three different sizes 10,12,14. I haven’t tried them yet but I did pull a few off to see if they’d stick too much & break, & I noticed that the curl is very flat. They’re only C curl but they looked less curl than that. I’ll post photo when I try them out.
H***e –
Haven’t tried yet but they arrived in good time as described
V***V –
Shipping 2 weeks to Israel
E***i –
This length is perfect for the middle of your eye, too short for the outer and too long for the inner. <3
M***y –
they cute
K***e –
I arrived less than a month
a***a –
These lashes were really cute and the thin lash band was super comfortable on the eyes. The size I got was a little to big for my glasses, but it wasn’t that bad. My only complaint is how the lashes sorta looked like plastic. Similar to the lashes at the random grocery stores/dollar stores.
AliExpress Shopper –
It came quite quickly, it was safely packed and the most important thing is that they look good! (I use black glue duo for individual eyelashes) In the photo I used three at the end of my eye.