How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
M***n –
My cat is really happy with this cat litter and me as well!!!Really fast delivery!
a***r –
Fast delivery, came earlier as expected. Cats started using it straight away. Straight forward instructions; easy to set up. Minimum noise when cleaning is in process. App is really good and convenient. Cleaning can be set to Automatic or scheduled in to clean certain days and times.
L***d –
BRILLIANT
I absolutely adore this litter box!
the smell is pretty much gone thanks to its storage compartment. the auto cleaning function means even though a dog could put their head inside, unless they follow the cat and wait. it cleans anything away.
I use bentonite clay litter and ut works wonderfully.
Will buy another. highly recommend
A***n –
Quick and easy. The mat in front of the litterbox works also very well.
Really happy with this store as the send from europe and very fast!
R***. –
Very spacious area inside for cats or my kittens. Be sure to follow the directions. Do not sit in front of the Doel cat litter box to watch it work. The sensor will see you, and the box will do nothing. Notice how the bag is tied. This is an expense well worth the investment.
J***s –
Great cat litter box
AliExpress Shopper –
Fantástico!.
j***l –
Great came in 3 days (this is a real seller not a fake like others)
all works well
S***u –
The item is a present so I can’t say if is working well or not, hope it will . Arrived in 3 days, only the delivery company when they place the box they made a hole into it but other than that all good
L***d –
The cats seem to like it. They have been queuing to use it, getting notifications to say cat has used the toilet which is still a novelty. Set up was very easy. Arrived in good time very pleased so far thank you.
D***e –
Very fast delivery to Northern Ireland
AliExpress Shopper –
Top
J***a –
Super happy with this item and arrived super quick in 3 days.
AliExpress Shopper –
Fast shipping responsive seller
AliExpress Shopper –
Great. It arrived in 3 days, it was a quick surprise. Very good quality.
AliExpress Shopper –
Great job
F***r –
Arrival in days in France in comb. Cats adopted her. Functional, nothing to say.
M***D –
Easy to install and use thanks to its application. And this even if all the options of the application are not explained.
What a change in the chore of “box”!
And cats appreciate that it is clean every time. I still have to see in the plus term, but for now I’m already excited. That’s also for progress.😉
I***l –
Order ship very quickly
C***z –
Fast delivery 4 days only,
Instalación easy
Excellent purchase
Super recommended😼😼😼
A***o –
Perfect!
L***a –
works perfectly. fast shipping I was order in sunday and in tuesday was delivered. I’m satisfy 100%
A***d –
After 5 attempts to purchase from other sellers who scammed me, I’m thrilled that this seller actually delivered! No communication though. Works like a dream. Scraps adjusted well. I’m tgrilled!
M***I –
Perfect as per the description super fast shipping
F***r –
we liked it too much and recommending it to everyone
M***s –
So delivery after 3 days, incredible!!! Arrived intact, complete and fully functional. The first CAT inaugurated it after a few minutes and it works great. The long-term test begins now😄. My wife is mega happy. Absolute buy recommendation! I expressly warn against other providers on the platform, there are many untrustworthy sellers of such a product…. This seller is absolutely recommended👍. Anytime again
S***K –
Shipping was fast and product as described.
I am very satisfied. Thank you!
D***s –
This is a real seller! It’s all oke and fast Delivery!
S***t –
Great
D***i –
As described, send fast, I have been using it for a week. Nothing to report everything works. She’s very silent. Top Application! Very satisfied!
A***i –
The best purchase we have made in AliExpress by far, highly recommended. This seller is to be trusted.
E***n –
Very good does his job, I have been using it for 25 days and my cats love it today I have cleaned it and I have realized that they lack some screws and for that reason it throws sand but it is not too much in short things that happen when something is cheap. For the rest, it arrived in 5 days easy to activate it with the app and on the tray where it goes the sand is made of resistant rubber and there are also separate accessories if in case it is damaged
L***s –
It has arrived in Spain without problem, easy to use and install, it has taken 1 week to arrive by DHL. All very correct.
E*****A –
Fast delivery, good product, no smell, simple and efficient mechanical. Detection and correct notification. Thank you, I recommend!
A*******L –
We have received it very quickly and for now it works correctly and one of the cats does like it… The cat is still a little afraid of him…